Support :: May 2010 Survey Statistics
2,609 Survey Responses
Please check all of the options that apply to your Georgia Tech role
| Role | Responses |
|---|---|
| Undergraduate Student | 1,113 |
| Staff | 566 |
| Graduate Student | 493 |
| Applicant | 273 |
| Faculty | 267 |
| Alumni | 181 |
| Other | 66 |
| Retiree | 20 |
| Guest | 10 |
How do you connect to My GaTech?
| Client | Responses |
|---|---|
| Web Client | 2015 |
| IMAP/POP (Thunderbird/Apple Mail/etc) | 446 |
| Zimbra Desktop Client | 220 |
| Zimbra Connector for Outlook (ZCO) | 192 |
| ActiveSync (Phone/PDA) | 188 |
| Other | 168 |
| ICAL (Apple Calendar) | 77 |
How often do you use the following components of My GaTech? (Email)
| Frequency | Responses |
|---|---|
| Multiple times per day. | 1245 |
| Once per Day | 200 |
| 2-3 per week | 324 |
| Rarely | 427 |
| Never | 205 |
How often do you use the following components of My GaTech? (Calendar)
| Frequency | Responses |
|---|---|
| Multiple times per day. | 410 |
| Once per Day | 95 |
| 2-3 per week | 160 |
| Rarely | 617 |
| Never | 1116 |
How often do you use the following components of My GaTech? (Contacts)

| Frequency | Responses |
|---|---|
| Multiple times per day. | 342 |
| Once per Day | 159 |
| 2-3 per week | 304 |
| Rarely | 645 |
| Never | 949 |
How often do you use the following components of My GaTech? (Tasks)
| Frequency | Responses |
|---|---|
| Multiple times per day. | 70 |
| Once per Day | 63 |
| 2-3 per week | 142 |
| Rarely | 584 |
| Never | 1540 |
How often do you use the following components of My GaTech? (Overall)
| Frequency | Responses |
|---|---|
| Multiple times per day. | 952 |
| Once per Day | 315 |
| 2-3 per week | 350 |
| Rarely | 486 |
| Never | 295 |
How satisfied are you with each My GaTech component? (Email)
| Satisfaction Level | Responses |
|---|---|
| Very Satisfied | 642 |
| Somewhat Satisfied | 481 |
| Satisfied | 657 |
| Somewhat Dissatisfied | 220 |
| Very Dissatisfied | 82 |
| Do not use | 230 |
How satisfied are you with each My GaTech component? (Calendar)
| Satisfaction Level | Responses |
|---|---|
| Very Satisfied | 224 |
| Somewhat Satisfied | 230 |
| Satisfied | 459 |
| Somewhat Dissatisfied | 204 |
| Very Dissatisfied | 83 |
| Do not use | 1110 |
How satisfied are you with each My GaTech component? (Contacts)
Satisfaction Level Responses
Very Satisfied 247
Somewhat Satisfied 261
Satisfied 569
Somewhat Dissatisfied 194
Very Dissatisfied 72
Do not use 968
How satisfied are you with each My GaTech component? (Tasks)
Satisfaction Level Responses
Very Satisfied 119
Somewhat Satisfied 103
Satisfied 334
Somewhat Dissatisfied 136
Very Dissatisfied 61
Do not use 1557
How satisfied are you with each My GaTech component? (Overall)
Satisfaction Level Responses
Very Satisfied 358
Somewhat Satisfied 480
Satisfied 804
Somewhat Dissatisfied 255
Very Dissatisfied 88
Do not use 326
What things would you like to see added to My GaTech?

Answer Count
Zimbra Briefcase: 1121
Mail Filters: 928
Zimbra Documents: 917
Colored Emails Zimlet: 914
TSquare Integration 834
Return Read Receipt: 754
Tips & Alerts Zimlet: 552
Social Zimlet: 369
Other 288
GT Location Zimlet: 262
What would you like to see more information published about?
Answer Count
Mobile Access 723
How to use Zimlets 696
Search Functionality & Capabilities 659
Accessing External Calendars 569
Desktop Client 507
User Training 364
Other 112
| Satisfaction Level | Responses |
|---|---|
| Very Satisfied | 358 |
| Somewhat Satisfied | 480 |
| Satisfied | 804 |
| Somewhat Dissatisfied | 255 |
| Very Dissatisfied | 88 |
| Do not use | 326 |





